In recent days, many places across the country have started "roasting mode", and the Qingdao Meteorological Observatory has continuously issued high temperature orange warnings, and the temperature in some areas has exceeded 39°C. In such a "sauna day", the after-sales engineers of Qingdao Hongxing Intelligent Technology Co., Ltd. are still running on the front line, going to customer factories under the scorching sun, using their expertise and sweat to ensure the stable operation of the equipment and fulfill the promise of "customer first".

"The equipment cannot stop, no matter how hot it is, we have to go!"

On July 7, a laser cutting machine in a workshop of a manufacturing company in Qingdao suddenly broke down, and the production line was at risk of shutdown. After receiving a request for help from the customer, Hongxing Intelligent After-Sales Engineers Sun and Ma immediately drove to the scene.

At 2 pm, it was the hottest time of the day. The workshop was as hot as a steamer. The thermometer showed 39°C, and the residual heat from the machine made the body temperature approach 45°C. The two engineers did not take a break and quickly started maintenance:

✅ Check item by item: Work continuously for 2 hours in a high temperature environment to accurately locate the fault point;

✅ Emergency repair: Replace damaged parts, debug equipment parameters, and ensure the recovery of the production line;

✅ On-site training: Explain preventive measures to customer operators to reduce subsequent risks.

"The clothes are soaked and the water can be wrung out, but when the customer sees the equipment running again, the brows are relaxed, and everything is worth it." Engineer Sun said while wiping the sweat off his face.

Hongxing service principles under high temperature: fast, accurate and stable

Facing extreme weather in summer, Hongxing Intelligent After-sales Team has already formulated emergency plans:

🔹 Quick response: 24-hour service hotline is open to ensure that needs are met within 30 minutes;

🔹 Professional guarantee: equipped with heatstroke prevention and cooling materials, engineers are certified and have strong skills;

🔹 Prevention first: Proactively provide customers with equipment summer maintenance guide to prevent problems before they happen.

Customers praised: This is the real "timely rain"!

"I didn't expect that Hongxing's engineers could arrive so quickly on such a hot day, and their technology is beyond reproach!" Mr. Wang, the director of the customer's workshop, praised repeatedly.

High temperature "baking" tests the original intention, and service demonstrates responsibility. Qingdao Hongxing Intelligent Technology Co., Ltd. always puts customer needs first. No matter how cold or hot it is, our steps have never stopped. Salute to every Hongxing person who sweats on the job!